Mary
Discover Europe. It was all I could think about after my studies. My whole childhood was filled with stories about how my parents met in Paris, and this old dream became my personal goal during my exams. So here I was, wandering around and assuming all the city’s well-known clichés…until that insidious pain in my stomach. There was a pharmacy three hundred feet ahead, I pulled out my phone to translate a few sentences and after a short hesitation, stepped inside.
The pharmacy was tiny and crowded. I was repeating the phrases over and over in my head when my turn came. First try, first blank stare. It took ten interminable minutes of miming before the pharmacist gave me something. My stress mounting, my heartburn aching, I still remember the looks of people behind me losing patience. So dreadful. And as I was leaving, I realized that I wasn’t even sure how to take the medication and just hoped it was what I really needed.
Facing Language Barriers In Healthcare
Mary’s story could be Felipe’s story, whose diabetes has to be monitored during his studies in Japan. It could be the story of Ju-Won, who moved to Germany with his pregnant wife for his new job. Or the one of Anna, who fled her country and found herself helpless when she had to describe her youngest son’s pain to the doctor.
Patients confronted with other languages in health situations often find themselves powerless when it comes to explaining their concerns to healthcare professionals. They usually ask someone to help them communicate their needs, and if this is not necessarily a problem with professional interpreters, it may feel challenging when they have no choice but to be accompanied by a member of their family or community.
It is well known that in such cases, one word in ten of the medical discourse will actually be conveyed to patients, leading to significant risks of medical errors, incorrect medication use and even hospitalization. And what about issues related to medical confidentiality?
ANSARA, we will always strongly believe in human interaction to reassure patients in care conditions. But when there is no interpreter, when a patient does not want to share his story with anyone but his doctor, we want to be there and help ensure that he can manage his consultation himself, regardless of language barriers.
What We Do
For people traveling or moving abroad, we propose an innovative solution to support them when language barriers complicate their interactions with healthcare professionals. Designed as a web application, built with experts and healthcare professionals on field, we are using and building the best of AI technologies to secure the care pathway of every patient we can help. Take advantage of our proprietary databases to provide a value-added service to the people who matter to you and your organization.
Our Vision
Making healthcare safer worldwide is everyone's business.
We believe in bringing together the best of the public, private and associative sectors to create innovative value in accessibility to quality healthcare. More. We deeply trust that access to proper healthcare is a right for everyone. More than one hundred million people are displaced throughout the world, a billion people live on less than a dollar a day. Most of them would rather sacrifice their health to other primary needs, and are still confronted with inadequate health services.
Our ultimate goal is to generate an overall positive impact on the quality of healthcare wherever we can go. When you choose us, our promise is that we will reinvest at least twenty per cent of our profits in social innovations improving the safety and accessibility of healthcare worldwide, especially for people whose voices are not usually heard. We start with inequalities due to linguistic and cultural differences in healthcare, we’ll keep our imagination sharp to create future innovations that will benefit us all.
Want to join the move?
Partner With Us
You have high stakes. Whether you are working in the public or private sector with international people, our solution will help you support your missions.
Offer an innovation, a value-added service to your populations that will secure their health, increase their satisfaction with your services, save you time and money in your processes. We are now a few months away from our first release and we still have a lot to show you.